Frequently Asked Questions
How does online reservation work at The Hidden Gem?
Select Your Preferences
Choose your desired date, time, and party size. You can also add special requests (terrace seating, dietary needs, celebrations, etc.).Instant Confirmation
Once you submit your reservation, you’ll receive an email or SMS confirmation with all the details. No more waiting for a callback!Modify or Cancel Anytime
Need to adjust your plans? You can easily edit or cancel your booking via the link in your confirmation email, up to [X hours] before your reservation.Arrive & Enjoy!
On the day, just check in with our host, and we’ll escort you to your table. For walk-ins, we’ll do our best to accommodate you based on availability.
Are your menu prices the same as those at the restaurant?
Yes! Our online menu reflects the same pricing as in-house dining at The Hidden Gem. We believe in transparency, so you’ll never encounter hidden fees when browsing our dishes beforehand.
